Privacy Policy

The Porch Privacy Policy & Terms of Service

 

Privacy Policy

Last Updated: 12.12.2025

The Porch (“we,” “us,” “our”) is committed to protecting your privacy and being transparent about how we collect, use, store, and share information. This Privacy Policy explains what data we collect when you interact with our website, shop with us online, subscribe to updates, or engage with our missional community — and how that information is handled.

By using our website, making a purchase, submitting your information, or opting in to communication from The Porch, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect personal information to operate our online store, process orders, provide customer service, and communicate with our community.

A. Information You Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through Shopify — we do not store full credit card numbers)

  • Donation information

  • Account login details

  • Messages or inquiries submitted via contact forms

  • Event registrations or newsletter sign-ups

B. Information Collected Automatically

When you visit our site, Shopify automatically collects certain data such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and browsing behavior

  • Cookies and tracking data

  • Purchase history

C. Information From Third-Party Services

If you interact with us through platforms like Instagram, Facebook, TikTok, or third-party email/SMS tools, those services may share limited information with us according to their own privacy settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about your orders, donations, or subscriptions

  • Send updates, newsletters, promotional messages, and ministry communications (only if you have opted in)

  • Improve our website, services, and outreach

  • Comply with legal and financial regulations

  • Prevent fraud and protect the security of our systems

3. How We Store and Protect Your Data

We use Shopify as our e-commerce platform. Shopify securely stores customer and subscriber data according to industry standards.

Your data may be stored in:

  • Shopify’s secure database

  • Email marketing or SMS platforms (only if you subscribed)

  • Payment processors (encrypted, PCI-compliant)

  • Internal records related to orders, donations, or communication preferences

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

4. How We Share Your Information

We do not sell your personal information.

We may share limited data with trusted third parties only when necessary to provide our services. These may include:

  • Shopify (order processing, website operations, analytics)

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)

  • Email or SMS marketing tools (to deliver updates you opted into)

  • Shipping carriers (to deliver your purchases)

  • Service providers like web hosts, IT support, or analytics tools

  • Legal or regulatory authorities, if required by law

Each third-party service is only given the information required to perform its function and must protect it under their own privacy policies.

5. SMS & Email Marketing Compliance

If you sign up to receive text messages or emails from us:

  • We will only send messages you have opted in to receive.

  • Message frequency may vary.

  • You may opt out at any time by replying STOP (SMS) or clicking unsubscribe (email).

Your phone number and messaging activity are stored securely through Shopify or our authorized SMS/email providers.

We do not share SMS subscriber data with third parties except to provide the messaging service.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze traffic and user behavior

  • Remember your preferences

  • Enable the checkout process

You can manage cookie settings through your browser.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

  • Request a copy of your data

  • Limit or withdraw consent for data processing

To make a request, email us at hello@theporchny.com

8. Data Retention

We keep your personal information for as long as necessary to:

  • Fulfill orders

  • Maintain records for tax and accounting

  • Provide customer support

  • Meet legal and regulatory obligations

You may request deletion of your data at any time (unless we are legally required to retain it).

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the most recent version.

11. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:

The Porch
Email: hello@theporchny.com
Website: www.theporchny.com
Mailing Address: 14 A J Court, Riverhead, NY 11901

 

Terms of Service

Last Updated: 12.12.2025

Welcome to The Porch (“we,” “us,” or “our”). By accessing our website, purchasing products, making donations, subscribing to communications, or participating in any services offered by The Porch, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services.

1. Use of Our Website & Services

By using our website or services, you agree to:

  • Use our site for lawful purposes only

  • Provide accurate, current, and complete information

  • Refrain from any activity that disrupts or compromises the security or functionality of the site

We reserve the right to refuse service to anyone for any reason at any time.

2. Products, Orders, and Donations

A. Products

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time.

B. Donations

Donations made to The Porch support our mission and outreach. Donations are non-refundable unless otherwise stated.

3. Pricing, Payments & Fees

All prices are listed in U.S. dollars unless otherwise noted.

  • Prices may change without notice

  • Taxes and shipping fees (if applicable) will be calculated at checkout

  • Payments are securely processed through Shopify or its approved payment providers

The Porch does not store full payment details.

4. Subscriptions, Messaging & Communications

By providing your email address or phone number, you consent to receive communications from The Porch, which may include:

  • Order updates and receipts

  • Donation confirmations

  • Event announcements

  • Ministry updates

  • Promotional messages

A. Message Frequency

  • Message frequency varies depending on engagement, events, or promotions

  • Typical messaging may include several messages per month, with additional messages during special campaigns or events

B. Fees

  • Standard message and data rates may apply for SMS/text messages

  • Fees are determined by your mobile carrier, not The Porch

C. Opt-Out

  • You may opt out of SMS messages at any time by replying STOP

  • You may unsubscribe from emails by clicking the unsubscribe link in any email

Opting out of promotional messages does not affect transactional messages related to orders or donations.

5. User Conduct Guidelines

You agree not to:

  • Use our services for fraudulent or illegal purposes

  • Attempt to access restricted areas of the website

  • Upload or transmit harmful code or malware

  • Harass, abuse, or harm other users or staff

  • Misuse content, trademarks, or intellectual property

Violation of these guidelines may result in termination of access to our services.

6. Intellectual Property

All content on this website — including text, images, logos, videos, designs, and branding — is the property of The Porch or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written permission.

7. Third-Party Services

Our website is hosted on Shopify, and we may use additional third-party services for payments, shipping, communications, analytics, and outreach.

We are not responsible for the practices or content of third-party services. Their use is governed by their respective terms and privacy policies.

8. Limitation of Liability

To the fullest extent permitted by law, The Porch shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Use of or inability to use our services

  • Errors or omissions on the website

  • Delays or service interruptions

  • Unauthorized access to personal information

Use of our services is at your own risk.

9. Indemnification

You agree to indemnify and hold harmless The Porch, its leadership, staff, volunteers, and affiliates from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact Information

For questions about these Terms of Service, please contact:

The Porch
Email: hello@theporchny.com
Website: www.theporchny.com
Mailing Address: 14 A J Court, Riverhead, NY 11901